Here you´ll find the frequently asked questions about your CARAVITA products.
FAQ – Frequently asked questions
Here you´ll find the frequently asked questions about your CARAVITA products.
Is it possible to design a patio umbrella by myself?
Yes. CARAVITA patio umbrellas are available in many different styles, shapes, colors, sizes and much more so that you can configure your personalized patio umbrellla. Take a look at our current catalogue and design the patio umbrella which fits perfectly with you needs and wishes.
„Classic“ and „Plus“ – What are the differences of those parasols?
The patio umbrellas type “Classic” are equipped with highly resilient UV-stable plastic hubs. Depending on the frame color, those hubs are either white or anthracite.
The patio umbrellas of type “Plus” are furnished with hubs made of solid aluminium and offer an optimum in stability. Furthermore hubs made of aluminium are powder coated matching the frame color and make a particular elegant expression.
What is a wind hood or a wind roof?
A wind hood is a small fabric cover on top of the patio umbrella. It is sewed-on the canopy and sits on the sun shade. When there is a wind stream it lifts and reduces the wind forces.
The hood of the wind roof is stretched on its own struts. The wind roof looks like a little shade on your patio umbrella. It offers your sun shade an extraordinary and modern look.
Wind hood and wind roof both improve the stability of your patio umbrella towards wind. Different tests proved that the sun shades equipped with wind hood and wind roof exposed to wind streams are less likely to move.
What is a valance and in which ways the various types differentiate?
Valances are fabric stripes, which are attached to the angles of many patio umbrellas. They function as an additional glare protection and often are used as advertising panels. There are different types of valances:
The flowing valance has an undefined transition. It is moving freely in the breeze and gives the patio umbrella a touch of summerly lightness.
The sewed-on valance is, as the name gives away, sewed-on the angle of the sun shade so that there is a hard edge at the transition of canopy and valance. The valances are sown at the corners so that they do not move in the wind. Sewed-on valances therefore are appropriate for advertising prints.
Which wind forces CARAVITA patio umbrellas can withstand?
Every CARAVITA sun shade is made of especially robust and high-quality material to reach an optimum of stability. Wind presents a particular challenge for parasols. Therefore the patio umbrellas of type Primus and Big Ben were tested in the wind tunnel.
Both shades obtained good results and parasol Big Ben braved storm winds of up to 100 km/h. In two shorts videos we recorded the test in the wind tunnel of both patio umbrellas:
Primus in the wind tunnel:
Big Ben in the wind tunnel:
To guarantee additional stability, it is advisable to equip your patio umbrella with a wind hood or a wind roof. Moreover you also should choose a permanent anchor.
Which patio umbrella is the right one for me?
The model Primus is especially light and mobile and the perfect patio umbrella for private usage. Thanks to its low weight it is easy to assemble and to dismantle. Therefore it is not necessary to keep the patio umbrella restricted to one single spot at your terrace.
The model Samara can be opened and closed very easy, thanks to its internal crank. For that reason even elderly people and children can handle it effortlessly. Due to its telescopic system the sun shade closes above tables and chairs.
Thanks to the balanced opening and closing mechanism sun shade model Supremo can also be handled very easy and rapid. The telescopic mechanism closes the sun shade at table height.
Patio umbrella Big Ben offers you sun protection in ultimate quality. The internal crank mechanism makes the parasol very easy to open. It is extremely robust and available in sizes of up to Ø 7 m. Patio umbrella Big Ben comes with all features to enjoy your terrace to the fullest.
Patio umbrella Amalfi is a cantilever shade with a crank mechanism. Its classy Italian design most certainly gets you into a holiday mood. Thanks to the cantilever there is enough room for tables and chairs under the patio umbrella. Amalfi also can be used with Duo-, Quadro masts and also with masts which are attached to the walls.
Patio umbrella Belvedere has a cantilever mast with lever mechanism. In opens within some seconds and spreads its protective roof above tables and chairs. The sun shade recoils closed out of the way when not using it and does not need more space than a classic parasol with a middle mast.
I´m a restaurateur – which CARAVITA patio umbrella are suitable for commercial use?
All CARAVITA patio umbrellas are made of high-quality and robust materials and therefore are perfectly suitable for the use in hospitality or hotel business.
Big Ben patio umbrella has especially been designed for hospitality use. The sun shade is extremely robust and available in sizes of up to Ø 7 m. Thanks to the internal crank mechanism the usage of the shade is especially easy.
Samara and Supremo are the affordable alternatives to Big Ben. They are also available in large sizes (Samara of up to Ø 550 cm, Supremo of up to Ø 600 cm) and particularly easy to operate. External light and heating systems can be refitted.
The Amalfi line with its single, Duo and Quadro masts offers you many diverse opportunities in high quality for hospitality to shade even large areas with cantilever patio umbrellas. Here you´ll find more information about these patio umbrella systems.
Do CARAVITA patio umbrellas fit into my table?
Alternatively we offer patio umbrellas Primus with a slim Ø 38 mm mast. It fits easily through the hole of many terrace tables. Should you prefer a patio umbrela with an even slimmer mast, patio umbrella Primavera possibly is the right choice with its mast diameter of 25 mm. In the following you find the different mast diameters of our patio umbrellas:
Ø 25 mm – Primavera
Ø 38 mm – Primus (with special mast Ø 38mm)
Ø 50 mm – Primus, Samara, Supremo
Are there spare parts available for my patio umbrella?
Yes, even after many years there are spare parts available for almost every part of your patio umbrella.
Call us at + 49 8458 603 89 16 or write an e-mail, we´ll happy to assist you.
Can my patio umbrella stay outside during the whole summer?
Your patio umbrella can stay outside during the whole summer without any problems. Please note however to close the patio umbrella and to use the strap as stipulated the manual.
How much weight does the patio umbrella base need?
Unfortunately it is impossible to give general advice on the determination of weight. Wind often is declared in specific speeds (e.g. 40 km/h). However, in those cases one easily forgets that several blasts of wind are often much stronger. Furthermore wind doesn´t only appear from the side but also from above and below, sometimes equally.
The strength and frequency of blasts of wind, as well as their direction and appearance is also locally very different. At several locations a light base can be enough meanwhile at other locations a ground anchor is recommended.
How do I clean my CARAVITA canopy?
CARAVITA patio umbrellas made of Premium awning fabrics can be cleaned without any problems.
You´ll find a detailed manual here. If any questions arise, we are of course at your service at any time.
1) Unscrew the finial cap.
2) Open the patio umbrella halfway.
3) Loosen the screws at the end of the struts with a cordless drill and remove the canopy from the patio umbrella.
4) Take off the canopy from your patio umbrella.
5) Mount the new or cleaned canopy by repeating step one to four in reverse order.
How long does the delivery of my product take?
The delivery time of your product depends on seasonal conditions and normally lies between six and nine weeks. Please call us at +49 8458 603 89 16 or write us an e-mail at email@example.com to get a detailed reply of the current delivery times.